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Privacy Policy for NextEdge Impact LLC
Effective Date: 02/20/2025
At NextEdge Impact LLC, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with our tools, including AI automation solutions, chatbots, email communications, and payment processing systems.
1. Information We Collect
We collect several types of information to deliver and improve our services:
- Personal Identification Information: Name, email address, phone number, etc. (collected when you fill out forms, sign up for newsletters, or communicate with us).
- Usage Data: Information about how you interact with our website, including your IP address, browser type, operating system, and browsing behavior.
- Payment Information: For processing payments, we collect credit card details, billing information, and other financial data through Stripe.
- Communication Data: Chat logs (via Tidio), email content, SMS messages (via Twilio), and other interactions with customer support.
- AI-Generated Content: Information and content generated through our AI systems, such as personalized messages or recommendations powered by Relevance.ai.
- Third-Party Data via APIs: Information shared through third-party integrations, such as Make.com, n8n, Google, and Facebook APIs.
2. How We Use Your Information
Your data is used for the following purposes:
- To provide our services, including AI automation, chatbot interactions, and workflow automation (via Make.com and n8n).
- To process payments securely via Stripe.
- To send marketing communications, updates, and personalized offers via Mailchimp.
- To engage with you through communication channels such as email, SMS, and social media (via Twilio, Tidio, Facebook, and Google).
- To improve and optimize user experience and website functionality based on usage data.
3. Third-Party Service Providers
We work with third-party service providers to help deliver our services. These third parties may process your data for specific purposes:
- Payment Processing: Stripe securely processes payments on our behalf.
- Customer Service & Chatbots: Tidio powers our chatbot interactions for real-time support.
- Email & Marketing: Mailchimp handles email marketing campaigns and user subscriptions.
- Automation & Integration: Make.com and n8n help automate workflows by integrating various third-party services and APIs.
- SMS & Communication: Twilio is used for sending SMS notifications and messages.
- AI Tools: Relevance.ai is used to personalize content based on customer data and behavior.
Google and Facebook Integrations:
We may use Google and Facebook for:
- Advertising: We may run targeted ads through Google Ads or Facebook Ads to reach new customers. These platforms may collect data on your interactions with these ads, such as clicks or views.
- Analytics: We use Google Analytics to understand how users interact with our website and services, allowing us to improve user experience.
- Social Sharing: We may use Facebook Pixel to track website visitors and retarget them with relevant ads.
These services are governed by their own privacy policies, and we encourage you to review their privacy practices. We do not share sensitive personal data with Google, Facebook, or their platforms unless explicitly stated.
We use cookies, web beacons, and similar tracking technologies to enhance user experience and improve advertising.
Types of Cookies We Use:
🔹 Essential Cookies – Required for website functionality (e.g., login, security)
🔹 Analytics Cookies – Help us analyze website traffic and improve performance
🔹 Marketing Cookies – Used for targeted advertising (Google Ads, Facebook Ads, etc.)
🔹 Third-Party Cookies – Set by external services like Facebook, Google, and other ad networks
5. Facebook & Google Tracking Technologies
(a) Facebook Pixel & Facebook Cookies
We use Facebook Pixel to:
📌 Measure ad effectiveness and website interactions
📌 Retarget visitors with relevant ads
📌 Track form submissions, purchases, and engagement
Facebook may place cookies on your browser when you visit our site or engage with our ads. You can manage your ad settings or opt out via Facebook Ad Preferences.
(b) Google Analytics & Google Ads (including Google Tag Manager & Conversion Tracking)
We use Google Analytics and Google Ads Tracking to:
📌 Monitor website traffic and behavior patterns
📌 Track conversions from Google Ads campaigns
📌 Improve ad targeting and audience insights
Google collects and processes your data in accordance with Google’s Privacy Policy. You can opt out of Google tracking via Google Ad Settings.
4. Data Retention
We retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law. You can request that we delete your data at any time by contacting us at team@nextedgeimpact.com
5. Your Rights and Choices
You have the following rights concerning your personal data:
- Access: Request access to your personal data.
- Correction: Request that we correct any inaccuracies in your personal data.
- Deletion: Request that we delete your personal data.
- Opt-Out: Opt-out of receiving marketing communications.
- Data Portability: Request that we provide your data in a machine-readable format.
- Withdraw Consent: Withdraw consent for the processing of your data, where applicable.
To exercise any of these rights, please contact us at team@nextedgeimpact.com.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect data about your website visits and interactions. These technologies are used to enhance your experience, analyze traffic, and personalize content. You can manage your cookie preferences via your browser settings or our cookie consent pop-up.
Google Analytics and Facebook Pixel are also used to collect data about your interactions with our website, which helps us analyze user behavior and improve marketing campaigns.
We use cookies and similar tracking technologies to improve your experience on our website, analyze usage, and personalize content and ads. Cookies are small data files that are stored on your device and allow us to recognize you when you return to our site.
Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the operation of our website and to enable you to navigate and use its features. For example, they may be used to store your preferences or login information.
- Performance Cookies: These cookies collect information about how visitors interact with our website, such as the pages visited and any errors encountered. These cookies help us improve the functionality of our site.
- Functionality Cookies: These cookies allow our website to remember your preferences (such as language or region) and provide enhanced, personalized features.
- Targeting/Advertising Cookies: These cookies are used to deliver personalized ads based on your browsing behavior and interests. We use platforms like Google and Facebook to show relevant ads on those platforms based on your activity on our website.
- Analytics Cookies: These cookies are used to collect information about website traffic and user behavior through tools like Google Analytics and Facebook Pixel. This helps us optimize our website and marketing efforts.
Managing Cookies: You can manage and control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored.
- Delete cookies or block cookies from specific websites.
- Set preferences to block third-party cookies.
Please note that disabling or blocking cookies may affect the functionality of our website and your experience.
By using our website, you consent to the use of cookies in accordance with this Privacy Policy.
Third-Party Cookies: We also use third-party services (like Google, Facebook, and Mailchimp) that may use cookies to track your activity across different websites and services. These services are governed by their own privacy policies, and we encourage you to review them.
Cookie Consent:
As required by law, we will display a cookie consent banner to inform you when you first visit our website. This banner will explain the types of cookies used and give you the option to accept or decline non-essential cookies. If you choose to decline, we will not place non-essential cookies on your device unless you have provided consent.
7. Data Security
We take reasonable measures to protect your personal data from unauthorized access, loss, or disclosure. However, no data transmission method over the internet or storage system can be guaranteed to be 100% secure. We strive to protect your data but cannot ensure its absolute security.
8. Compliance with Laws
We comply with applicable data protection laws, including:
- General Data Protection Regulation (GDPR) for users in the European Union.
- California Consumer Privacy Act (CCPA) for residents of California.
- Children’s Online Privacy Protection Act (COPPA) (we do not knowingly collect data from children under 13 years old).
9. Data Transfer
Your information may be transferred to, and stored in, countries outside of your own, including in the United States. By using our website and services, you consent to this transfer of data. We ensure that data is transferred in accordance with applicable data protection laws.
10. AI-Generated Content and APIs
We use AI tools such as Relevance.ai to process and generate content based on your interactions. These AI systems may personalize content such as recommendations, product suggestions, or messages tailored to you.
Additionally, we use APIs like Make.com, n8n, and other third-party services to connect our systems and automate workflows. These services may have access to your data as necessary to provide the services but are required to maintain confidentiality and security.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by updating the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically.
12. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information.
If you believe that we may have collected information from a child under 13, please contact us at team@nextedgeimpact.com, and we will promptly remove such data.
13. Contact Us
If you have any questions or concerns about our privacy practices, or if you wish to exercise your rights regarding your personal data, please contact us:
NextEdge Impact LLC
Email: team@nextedgeimpact.com
Phone: 8142804265
Address: 88 S Twigg St Coalport PA 16627