NextEdge Impact LLC Terms and Conditions
Last Updated: January 31, 2025
Table of Contents
- Introduction and Acceptance
- Definitions
- Services
- AI Services and Terms
- Client Obligations
- Fees and Payment
- Intellectual Property
- Confidentiality
- Data Protection and Privacy
- Warranties and Disclaimers
- Limitation of Liability
- Term and Termination
- General Provisions
- Disclaimers
1. Introduction and Acceptance
1.1 Agreement to Terms
These Terms and Conditions (“Terms”) constitute a legally binding agreement between NextEdge Impact LLC (“NextEdge Impact,” “we,” “us,” or “our”) and any person or entity (“Client,” “you,” or “your”) who engages our services or accesses our website.
1.2 Acceptance
By engaging our services, accessing our website, or signing a service agreement, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1.3 Modifications
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes constitutes acceptance of such changes.
2. Definitions
2.1 “Services” means any and all services provided by Strategic Elevation, including but not limited to consulting, AI automation, AI agents, implementation, and related services.
2.2 “AI Services” means services utilizing artificial intelligence technologies, including AI automation, AI agents, and related consulting services.
2.3 “Deliverables” means any output, reports, code, documentation, or other materials produced as part of our Services.
2.4 “Intellectual Property” means all patents, rights to inventions, copyright and related rights, trademarks, trade names, domain names, rights in designs, database rights, and all other intellectual property rights.
3. Services
3.1 Service Scope
- Strategic consulting services
- AI implementation and automation
- Custom AI agent development
- Technical implementation and integration
- Training and support services
3.2 Service Delivery
We will provide the Services:
- With reasonable skill and care
- In accordance with industry standards
- Using qualified personnel
- Within agreed timeframes
- According to project specifications
3.3 Changes to Services
We reserve the right to modify, suspend, or discontinue any part of our Services with reasonable notice to clients.
4. AI Services and Terms
4.1 AI Services Overview
Strategic Elevation provides comprehensive AI solutions including:
a) AI Consulting Services
b) Custom AI Automation
c) AI Agents
d) Implementation Services
4.2 AI Service Descriptions
4.2.1 AI Consulting Services
- AI readiness assessments
- Strategy development and roadmapping
- Solution architecture planning
- Implementation guidance
- Process optimization consulting
- Training and support services
4.2.2 Custom AI Automation
- Workflow and process automation
- Business system integration
- Custom automation development
- Performance monitoring systems
- Scalable automation architecture
4.2.3 AI Agents
- Custom AI assistant creation
- Specialized business process agents
- Automated decision support systems
- Intelligent workflow management
- Integration with existing systems
4.3 AI Data Handling
4.3.1 Data Processing
- Client data processed according to service agreements
- Data handling complies with privacy laws
- Custom data protection protocols available
- Client maintains ownership of business data
4.3.2 Data Security
- Industry-standard security protocols
- Regular security assessments
- Encryption standards per service agreement
- Access control and monitoring
4.4 AI Service Implementation
- Initial assessment and planning
- Custom solution design
- Development and testing
- Deployment and integration
- Training and handover
- Ongoing support as specified
5. Client Obligations
5.1 Cooperation
You agree to:
- Provide necessary information and access
- Respond to requests in a timely manner
- Review and approve deliverables
- Maintain appropriate security measures
- Comply with project timelines
5.2 Acceptable Use
You shall not:
- Use services for illegal purposes
- Infringe third-party rights
- Attempt to gain unauthorized access
- Share access credentials
- Circumvent security measures
5.3 Client Resources
You will provide:
- Necessary data and materials
- Access to relevant systems
- Required authorizations
- Appropriate personnel
- Timely feedback
6. Fees and Payment
6.1 Service Fees
- Fees specified in service agreements
- Payment terms as agreed
- Additional services billed separately
- Annual or periodic adjustments
6.2 Payment Terms
- Invoices due within 30 days
- Late payments subject to interest
- Services may be suspended for non-payment
- Client responsible for all taxes
6.3 Expenses
- Travel expenses billed separately
- Third-party costs as agreed
- Pre-approval required for expenses
- Documentation provided
7. Intellectual Property
7.1 Ownership
- NextEdge Impact retains IP rights to our technologies
- Clients retain rights to their data and materials
- Custom development rights as specified
- Joint developments as agreed
7.2 License Terms
- Limited license to use deliverables
- Non-exclusive rights
- Non-transferable
- Subject to payment
- Usage restrictions apply
7.3 Client Materials
- Client retains ownership
- Limited license granted to us
- Used only for service delivery
- Returned upon request
8. Confidentiality
8.1 Confidential Information
Both parties agree to:
- Maintain confidentiality
- Use reasonable security measures
- Limit access to need-to-know basis
- Return or destroy upon request
8.2 Exceptions
Confidentiality obligations do not apply to information that:
- Is publicly available
- Was previously known
- Is independently developed
- Is required by law to be disclosed
9. Data Protection and Privacy
9.1 Data Processing
- Compliance with privacy laws
- Data processing agreements
- Security measures
- Data transfer protocols
9.2 Data Security
- Industry standard security
- Regular assessments
- Incident response
- Access controls
10. Warranties and Disclaimers
10.1 Service Warranty
We warrant that:
- Services performed professionally
- Personnel properly qualified
- Deliverables as specified
- Compliance with laws
10.2 Disclaimers
- No guarantee of specific results
- Services provided “as is”
- Third-party services not warranted
- Industry standard limitations
11. Limitation of Liability
11.1 Liability Cap
- Limited to fees paid
- Excludes gross negligence
- No consequential damages
- Force majeure exceptions
11.2 Indemnification
- Mutual indemnification
- Notice requirements
- Defense cooperation
- Settlement restrictions
12. Term and Termination
12.1 Term
- Initial term as specified
- Renewal provisions
- Notice requirements
- Transition assistance
12.2 Termination
- For cause immediately
- For convenience with notice
- Effect on fees
- Return of materials
12.3 Post-Termination
- Confidentiality continues
- Payment obligations
- Data return
- License termination
13. General Provisions
13.1 Governing Law
These Terms are governed by the laws of Pennsylvania, without regard to conflicts of law principles.
13.2 Dispute Resolution
- Good faith negotiation
- Mediation requirement
- Arbitration provisions
- Venue selection
13.3 Assignment
- No assignment without consent
- Successors and assigns
- Change of control
- Notice required
13.4 Severability
If any provision is found invalid, the remaining provisions remain in effect.
13.5 Entire Agreement
These Terms constitute the entire agreement between the parties regarding the Services.
13.6 Force Majeure
Neither party is liable for delays due to circumstances beyond reasonable control.
- 13.7 Notices Date
13.8 Waiver
No waiver of any term shall be deemed a further or continuing waiver.
13.9 Relationship
The parties are independent contractors. No partnership or joint venture is created.
13.10 Survival
Provisions intended to survive termination shall survive.
14. Disclaimers
DISCLAIMERS
General Business Disclaimer
NextEdge Impact LLC provides AI automation and lead generation services. While we strive to deliver exceptional results for all clients, specific outcomes cannot be guaranteed. Our services are designed to enhance existing business processes but should not be considered a replacement for sound business practices or human oversight.
Data Processing Notice
NextEdge Impact LLC implements industry-standard security measures to protect your data. However, no system is completely secure. By using our services, you acknowledge and accept the inherent risks of data processing and storage. We recommend maintaining appropriate backups and security measures on your end.
AI Systems Notice
Our AI-powered systems are designed to assist and enhance business processes. While these systems are highly accurate, they should not be relied upon as the sole decision-maker for critical business operations. Human oversight and verification are recommended for all important business decisions.
Contact Information
NextEdge Impact LLC
NextEdgeImpact.com
team@nextedgeimpact.com
For questions about these Terms, please contact us ..